East Sussex Highways tasked us to repair broken and uneven footways in Eastbourne.

There were health and safety implications for public safety, particularly those with visual impairments and disabilities.


  • Over 10,000 sq m of footpaths improved
  • Broken slabs were replaced with asphalt
  • New kerb lines and edging installed where required
  • Emissions were cut from road use
  • Access to homes made safer for older residents and those with disabilities
  • Fewer trip hazards

This repair will last for over ten years instead of mere months, and will only need to be resurfaced when the natural life cycle of the surface dressing comes to its end. 

Overall, the client and local residents were very happy with the programme and end results. Many positive customer feedback cards were received. 

Kerb needing maintenance


  • We spent seven weeks on site
  • 10,000 sq m of improvements were carried out
  • None of the works were subcontracted
  • All construction waste was recycled back to Type 1 crushed concrete at our depot


This repair project was carried out during the last COVID-19 lockdown of 2020.

Roadways’ operatives are considered key workers as they help keep the region’s roads and footpaths repaired and operational. 

Lockdown presented extra emotional and physical challenges.

The team had to socially distance from each other and from members of the public.

Keeping two metres apart in the construction industry is not always possible. This caused reputational, health and safety, and mental pressures. Every working person felt scrutinised by the public.

The team had several queries from local communities asking if works were truly essential and could be done after lockdown. 

Managing tension was extremely important and the Roadways team did it successfully. 

Additional safety and information mechanisms were put in place:

  •        Only one operative occupied each vehicle.
  •        We provided additional welfare and hand sanitising facilities.
  •       COVID-19 signage was introduced for the public and for operatives on sites.
  •        Every team had a COVID-19 marshal to remind them about social distancing and changes implemented to keep everyone safe.


It was obvious that one older lady with disabilities needed urgent help as her footpath was not safe for her use. Roadways were delighted to help by creating and asphalting a footpath from her front door, through her garden to the existing footway free of charge.